2024 SYNC Summit

$319 Super Saver registration ends March 15, 2024 after registration launches. If you're unable to purchase your ticket at that time, early-bird registration starts immediately afterward.

If you are a ZIN™ Member in good standing and plan on attending the Zumba Instructor Convention, you can sign up through the Convention Website (convention.zumba.com) and choose the SYNC Summit sessions for your Friday and Saturday experience. Access to these sessions is included in your ZIN Convention registration at no additional cost to you.

Yes. This event is exclusive to members of SYNC, the STRONG Nation™ Instructor Network. You must be a SYNC Member with an account in good standing at the time of registration and at the time of the event. In the event that your SYNC Account is not in good standing at the time of the event (August 9 - August 10, 2024), your event registration will be canceled and you will not receive a refund.

No.

The SYNC Summit Sessions are not trainings and therefore do NOT provide a license to teach that specific session. These sessions are intended to expand your knowledge of fundamental concepts and skills so you can apply them to your STRONG Nation™ classes. No certificate of completion will be given for attending these sessions.

• Access to Saturday morning DREAM ON: An Interactive Music Experience
• Access to Saturday evening's Theme Party
• Access to the Zumba® Wear store
• Continuing Education Credits

The entire SYNC Summit event will be held in the south concourse of the Orange County Convention Center in Orlando, Florida. Everything will be located within walking distance from any of the hotels in our room block.

The Hyatt Regency Orlando will extend their $184.00 (plus tax) hotel room rate, the Hilton Hotel Orlando will extend their $184.00 (plus tax) hotel room rate, and the Rosen Centre will extend their $167.00 (plus tax) hotel room rate three days before and after the SYNC Summit dates.

All reservations require a non-refundable deposit of the equivalent to one (1) one night's selected room rate plus tax ("Deposit"). This deposit may be reflected on your credit card statement as early as July 5, 2024 (subject to change without notice).

In the event a guest checks out prior to the reserved check-out date, the Hotel will charge an early departure fee of one night’s group room rate plus taxes. Guests wishing to avoid an early departure fee should advise the Hotel at or before check-in of any changes to the planned length of stay.

In addition to the Deposit, 2024 ZIN™ Convention’s official hotel accommodations agent, ConferenceDirect, will charge a $50 cancellation fee for any cancelled reservation(s) made at any time. May 24th date is for the departments charged the day after the name deadline.

Resort Fees: Descriptions listed below will be added to the tax rate information. The resort fee is not included in the rate. You may display the hotel rates as shown above.

Hyatt Regency: $22 self park; $35 valetComplimentary wifi * OPTIONAL Daily Resort Fee ($43-subject to change) includes: Fitness Center Access (fitness classes, pool activities, & bike rental); 10% off Spa treatments and merchandise; I-Ride Trolley Tickets (2); and 2 bottled waters per day. Covered amenities are subject to change.  

Hilton: 50% off self-parking ($17.50) * OPTIONAL Resort Fee ($40) includes: In room wifi, access to fitness center, Equipment rental for recreational activities, 10% discount on spa services and merchandise, 25% discount on poolside cabana rentals, 15% discount at hotel restaurants and lounge (excludes Tropic's Pool Bar & Grill)

Rosen: Complimentary wifi * 50% off Self-Parking * No Daily Resort Fee (ancillary items charged upon usage)

Cancellation Fee Until March 24, 2024: $0.00

Cancellation Fee Starting March 25 to May 15, 2024: $175

Cancellation Fee after May 15, 2024: NO REFUND*

To cancel your SYNC Summit registration, contact our customer support team here.

*Same fee for what is considered a “no show.” If you do not cancel after May 15, 2024, you will not receive a refund.

In order to provide a safe environment for all registrants, this event will follow all relevant federal, state and local health and safety mandates, guidelines and protocols, including those put in place by the venue.

No.

No, you will not be able to apply your registration to other STRONG Nation™ products or events. If you're unable to make it to the SYNC Summit, be sure to cancel as soon as possible to avoid the “no show” fee (please see cancellation policy FAQ).

The last day to register for the SYNC Summit will be August 8, 2024, unless the event sells out prior to that date. No registrations will be accepted after this date.

If you are a ZIN™ Member in good standing and plan on attending the Zumba Instructor Convention, you can sign up through the Convention Website and choose the SYNC Summit sessions for your Friday and Saturday experience. Access to these sessions is included in your ZIN Convention registration at no additional cost to you.

As part of your entry to the SYNC Summit, Theme Party and Zumba Wear Store that are part of the ZIN Convention. To attend any of the Sessions, trainings or other events associated with ZINCON, you must be a ZIN Member in good standing registered for the ZIN Convention.

Rooms will have low-grade carpet, but gloves are still recommended for floorwork.

Yes, you will receive Continuing Education Credits for sessions in this event.

Only officially registered attendees with a SYNC Summit credential will be allowed into the event.

Yes! You will have access to the Zumba® Wear Store, which will have STRONG ID merchandise.

All products will be priced at the already-discounted SYNC price, and some will be discounted to even lower event-only prices!

There will be no exchanges and only returns will be accepted. Returns are only accepted from items purchased at the main Zumba® Wear Store. NO returns can be made from our outlet store or after the event is over.

No. All items bought on zumba.com need to be returned following Zumba's return policy.

MasterCard, Visa, American Express, Discover Card, US Dollars, Traveler's Check, Money Order and Cashier's Check. Please note that NO personal checks will be accepted.

Yes. Emergency Medical Services will be available on site during convention hours.

Note: EMS will carry basic first aid supplies as well as over-the-counter medications, oxygen, and an AED (Automated External Defibrillator). They will be located in designated areas within The Hyatt Regency Hotel and Medical Room #6 at the Orange County Convention Center (OCCC).

Our advice is to save money on your airline ticket and book your flight as soon as possible!

Forest Travel Agency is the official travel agency for the SYNC Summit. Call 305-932-5560 to book flights at unbeatable prices.

Friday August 9, 2024 from 7:00am ET - 8:00am ET.

Yes! We do not want you to miss out on several action-packed days of education, networking, and fun! Click Here to contact our customer support team so they can assist you with different payment options.

If you are sick or experiencing any COVID-19 related symptoms (including, but not limited to, a fever, cough, or shortness of breath), you should not attend the event.

To ensure the safest environment possible to event registrants, this event will follow all local health and safety guidelines and protocols, including those put in place by the venue and local governmental bodies. As we get closer to the event, the applicable safety guidelines and protocols will be communicated to event registrants.